The world of education has been exposed by the COVID-19 pandemic, marked by a decline in academic administration and services which has an impact on learning outcomes that are not met. Serious efforts are needed for recovery and strengthening so that the quality of learning increases and can be in accordance with educational goals. These efforts include implementing current academic service management, which is based on information and communication technology. This study aims to describe the management of academic services based on information and communication technology (ICT) to improve the quality of learning. The theories and concepts that underlie this research are management, education and learning, and service concepts. The results of the study indicate that planning, organizing, implementing and evaluating on learning carried out optimally can produce good and quality learning; good refer to the implementation and service that is effective while quality refers to the fulfillment of the specified standards. Utilization of information and communication technology related to the managerial process delivers programs that are in accordance with current needs and in an efficient way of working.