This study examines the extent of the influence of the knowledge management process, information culture, and information technology maturity on business intelligence system quality. It uses the descriptive analytic research method and the SEM-PLS statistical method. Data are collected from a questionnaire distributed to and returned by the employees of the Finance and Accounting Department and the Information Technology Department of a private higher education institution in Bandung City, West Java, Indonesia. The results indicate a positive partial influence of the knowledge management process, information culture, and information technology maturity on business intelligence system quality.