Manuscript Title:

A STUDY TO IDENTIFY DIFFICULTIES IN PROVIDING EDUCATION AND CARE TO CULTURALLY DIVERSE PATIENTS IN HONG KONG

Author:

LIGANG WU, FADZILAH BINTI HASSAN, FAUZIAH BINTI IBRAHIM, Dr. SANDEEP SHRESTHA

DOI Number:

DOI:10.17605/OSF.IO/YRGVZ

Published : 2022-11-10

About the author(s)

1. LIGANG WU - Research Scholar of Lincoln University College Malaysia.
2. FADZILAH BINTI HASSAN - Clinical Instructor of Lincoln University College Malaysia.
3. FAUZIAH BINTI IBRAHIM - Clinical Instructor of Lincoln University College Malaysia.
4. Dr. SANDEEP SHRESTHA - Professor of Lincoln University College Malaysia.

Full Text : PDF

Abstract

Ethnic minorities across the world face health inequalities. Ethnic minority patients' experiences in Western nations have been the subject of a significant deal of research. The eastern world, on the other hand, is still lacking in such information. This information is crucial in Asia, as many locations are growing increasingly multi-ethnic and multicultural in recent years. When it comes to outpatient and hospital treatment, comparing minority patients' experiences with those of ethnic majority persons can prove beneficial. Quantitative as well as qualitative approaches were combined in my study. First, I conducted focus group talks with 30 South Asian women and conducted interviews with 22 healthcare professionals to gather information about their experiences (doctors, nurses and pharmacists). On top of that, I performed a cross-sectional survey with 575 South Asians and 494 Chinese individuals using the WHO health system responsiveness, Picker patient experience (PPE-15), and Veteran Rand 12-item (VR-12) questionnaires.


Keywords

Health inequalities, Ethnic minority, WHO health system responsiveness.