Home advance in India have made individuals property purchasing in Indian disregarding the squaresoaring costs. Today we find extensive land interest in India, either in the field of private property in India. Home credits in India are dispensed in numerous banks as advance banking is one of the most significant elements of the money related administrations in India. The researcher had the objective as evaluate the customer problems & their perception. The research is restricted to HDFC bank in Bangalore District. Important of study is to find out customer problems and their opinion about home loan at HDFC bank in Bangalore. Both primary & secondary data would be considered. Primary data would be collected from borrowers & customers of the bank and also through ‘QUESTIONAIRE’. The secondary data will be collected from the bank records, magazines, journals, &news papers& websites. It is clear that the research presents some important points about the customer’s views, problems and perceptions about the Home loan facility of HDFC Bank like HDFC has special home loan schemes for women which are unaware among the customers. Proper advertisement of the schemes may attract more women customers to avail home loan from HDFC. Majority of the respondents face the problem in filling the application form. The application form may also be in regional language for easy4understanding. HDFC may make necessary arrangements to help the customers in filling the loan application form.