A systematic literature review (SLR) is an important part of academic research that aims to map and evaluate current knowledge and find gaps on particular subjects. Using a comprehensive search approach, evaluating the quality of chosen research, analyzing data, and reporting findings, this process is scientific, transparent, and reproducible. Both the planning and the outcomes are guaranteed by a well-designed method. The purpose of meta-analysis is to provide more reliable evaluations by combining and analyzing the findings of several investigations. The hallmarks of systematic literature reviews (SLR) are wellarticulated research questions and goals, an exhaustive search method, quality and validity evaluation, data synthesis and presentation, and access to the results for scientific and policymaking reasons. Finding unmet needs in the literature on Cluster 1-specific "development" and "technology" is the primary goal of this research. Those studying and working at the crossroads of development and technology may find the results beneficial. In addition to examining Cluster 3-specific literature shortages, the research delves into e-commerce, supply chain management, and system integration. Cluster 5, an important field of study in management and business, also has its "customer" and "supplier" keyword gaps examined in this study. Insights for future studies and additions to the current body of knowledge are both provided by the results.