Manuscript Title:

DOES DIGITAL FINANCIAL TECHNOLOGY INFLUENCE FINTECH DEVELOPMENT? THE MODERATING ROLE OF ORGANIZATIONAL AGILITY IN MOBILE PAYMENT ECOSYSTEMS

Author:

HADHER SABAH SHAIR, ABDULLAH EWAYED TWAIRESH, Dr. AHMAD RAJA ALBATAYNEH, Dr. AMJAD FAHED NAHAR TWEIQAT, IYAD A. AL-NSOUR, MAHMOUD ALLAHHAM, ZAYED ALI ABDULKHALEQ AL-MANZUOA

DOI Number:

DOI:10.5281/zenodo.17934713

Published : 2025-12-10

About the author(s)

1. HADHER SABAH SHAIR - Iraq, University of Tikrit.
2. ABDULLAH EWAYED TWAIRESH - Department of Finance and Insurance, College of Business Administration, Northern Border University, Arar, Saudi Arabia.
3. Dr. AHMAD RAJA ALBATAYNEH - Business Faculty, Amman Arab University, Jordan.
4. Dr. AMJAD FAHED NAHAR TWEIQAT - Associate Professor, Institution: Department of Business Administration, Faculty of Business, Ajloun National University.
5. IYAD A. AL-NSOUR - Imam Mohammad Ibn Saud Islamic University (IMSIU), Riyadh, Saudi Arabia.
6. MAHMOUD ALLAHHAM - Business Faculty, Amman Arab University, Jordan.
7. ZAYED ALI ABDULKHALEQ AL-MANZUOA - Professor, Faculty of Administrative and Computer Sciences, Rada, Albaydha University-Yemen.

Full Text : PDF

Abstract

This paper discusses the mediating effect of organizational agility that intersects digital financial technologies and fintech development based on the example of mobile payment ecosystems in Jordan. The digital financial technologies have been critical in supporting the digital economy through improving transparency, security and efficiency in the operation of financial services. However, the extent of how these technologies can be converted into actual development relies on the ability of an organization to be quick to evolve and address changes in the market, which has been described as organizational agility. In line with this, the study explores the effect of the use of digital financial technologies on the outcomes of fintech development, and the role of organizational agility in enhancing it. The quantitative research design was used which involved employees and stakeholders associated with mobile payments services. These results suggest that digital financial technology has a strong positive impact on the development of fintech, and the role of organizational agility is a moderate one. The findings provide practical implications to fintech companies and technology strategists who want to use digital financial tools to improve their performance and competitive edge in the Jordanian business environment which is in the process of transformation.


Keywords

Technological Readiness; Perceived Benefits; User Acceptance; Organizational Agility; Fintech Development; Digital Financial Technologies; Mobile Payment Ecosystems.