Manuscript Title:

CBDC: EMPIRICAL STUDY ON DETERMINANTS OF CBDC USAGE PURPOSEAMONG CONSUMERS

Author:

DEEPTHI. J. S, Dr. NAGESH. B, ROOPA. P

DOI Number:

DOI:10.5281/zenodo.8375492

Published : 2023-09-23

About the author(s)

1. DEEPTHI. J. S - Assistant Professor, Department of Commerce & Management, Nagarjuna Degree College, Yelahanka, Bengaluru, India.
2. Dr. NAGESH. B - Associate Professor, Head Department of Commerce, Nagarjuna Degree College, Yelahanka, Bengaluru, India.
3. ROOPA. P - Assistant Professor, Department of Commerce & Management, Nagarjuna Degree College, Yelahanka, Bengaluru, India.

Full Text : PDF

Abstract

The initiative from the government of India in making India into a digitally vibrant nationis highly admirable. India economic growth over the decade is raising at higher rate, it due to adoption of digitalization in every part of economy from banking, business, and international payment. Banks are updating according to needs and demands of the consumers providingamenable services at finger tips of the consumers. From small vendor to high business transitionsare carry forward with the help of digital transition or digital currency. The primary objective of the study is determining CBDC usage purpose among consumers. The study used convenient sampling method and covered 160 banking consumers using digital banking. The findings of the study show Determinants of CBDC Usage Purpose among Consumers have been segregated into two dominant dimensions namely Payment Terminal and Financial Statibility Factor whichdealing with cost of using online banking, usage of the same at all branches both nationally and internationally and security of the banking. The second factor is Usage and Payment Efficiency Factor which deals with usage of the digital banking, efficiency of the payment over the geographical location and ability of use the same without internet connections. Consumer Perception on CBDC have been segregated into two dominant dimensions namely Expectancy andPerformance Factor which deals with expectancy of the consumers over usage of CBDC, knowledge on using digital currency and trust over the banking while using digital currency. A positive and significant impact of Consumer Perception on CBDC on Determinants of CBDC Usage Purpose among Consumers has been identified.


Keywords

Payments, Digital, Security, Statibility and Security