Manuscript Title:

A STUDY ON EMPLOYEE AWARENESS AND SATISFACTION ON QUALITY MANAGEMENT WITH SPECIAL REFERENCE TO SIX SIGMA

Author:

Dr. D. ARUN KUMAR

DOI Number:

DOI:10.17605/OSF.IO/64HT7

Published : 2022-06-23

About the author(s)

1. Dr. D. ARUN KUMAR - Associate Professor, Department of Business Administration, Faculty of Arts and Science College, BIST, Bharath Institute of Higher Education and Research (BIHER), Chennai, Tamil Nadu, India.

Full Text : PDF

Abstract

In this era of intense competition, quality has become the key slogan in organizations as they strive for a competitive advantage in an atmosphere characterized by liberalization, globalization and knowledgeable customers. Increased competition has motivated many senior managers in manufacturing organizations to evaluate their competitive strategies and manufacturing practices with the aim of improving organizational performance. Survival in a competitive environment has always been a challenge in the industrial scenario.


Keywords

Quality Management, Six-Sigma, Age, Marital Status, Level of Satisfaction.