1. Y. JOHNY NATU PRIHANTO - Universitas Multi Media Nusantara.
2. JOHAR SAMOSIR* - Institute Transportation and Logistics Trisakti.
3. DEBORAH NAOMI TAMPOLI - Universitas Multi Media Nusantara OkinPurba, Institute Transportation and Logistics Trisakti.
4. SANTA MANURUNG - PoliteknikKesehatan Jakarta III.
* Corresponding Author
This study aims to examine the influence of intention to visit tourist destinations in Indonesia based on the application of smart tourism technology during the COVID-19 period. This is a type of quantitative research with non-probability sampling method to collect data from 130 respondents. And online questionnaires were distributed in the data collection of this research. The data during this study were analyzed using the Structural Equation Model (SEM).This study shows the results that trust is influenced by information quality, source credibility and accessibility. It is because consumer behavior in the future will be greatly influenced by consumer confidence in the information that they get. And it is hoped that destination managers, marketers and managers of tourism and hospitality organizations can take contributions from this research. And they are expected to be able to integrate information from all online media platforms. So, from these activities, it is hoped that the quality of information conveyed to potential tourists can be directed and can influence potential tourists. Besides, this also affects future decisions.
smart tourism, tourism management, consumer confidence, information quality, source credibility, accessibility, intention to visit.