1. TAY LEE CHIN - Tunku Abdul Rahman University College, Faculty of Accountancy, Finance and Business, Jalan Genting
Klang, Setapak, 53300, Kuala Lumpur.
2. HON-WEI LEOW - Asia Pacific University of Technology and Innovation.
A Covid-19 pandemic occurring in early 2020 has influenced organizations across the globe. Organisations are forced to do business differently such as introducing work from home policy and change business processes rapidly to ensure survival. Thus, the aim of this paper is to narrow the gaps by exploring the potential determinants of job satisfaction during the Covid-19 pandemic namely emotional intelligence, work-life balance, perceived work environment. Quantitative research was conducted on public servants in the Maldives. The questionnaire was used to measure public servants’ responses on emotional intelligence, work-life balance, perceived work environment and job satisfaction. Using structural equation modelling-partial least square to analyze 208 responses, the results showed that all relationships were significantly positive except for work-life balance to job satisfaction. Government Maldives should pay attention to the emotional intelligence and perceived work environment to enhance job satisfaction of public servants during the Covid-19 pandemic. The findings were also useful for Maldives policymakers on how to support job satisfaction in public servants successfully and maintain the well-engaged workforce during Covid-19 pandemic.
Emotional intelligence; work-life balance; perceived work environment; job satisfaction, Maldives, Covid-19 pandemic.