1. NAJWA MOHAMMAD ASHAL - Faculty of Business, Middle East University, Amman 11831, Jordan.
In this day and age, when technology is evolving at such speed, supply chains are expected to do more than being merely competitive and resilient, they must be able to combine digital innovation with humancentric values. This study investigates the impact of digital supply chain capabilities namely agility, visibility, and integration on supply chain performance, with a particular focus on the mediating role of Industry 5.0. Using Organizational Information Processing Theory (OIPT) as a foundation, the study asserts that digital capabilities boost organizations' information processing ability, which increases the likelihood of using more advanced and humanistic technology to generate improved performance outcomes. The data was collected through a structured questionnaire and applied to 300 professionals in the field of logistics and distribution in Jordan. The relationships among constructs were analyzed using the Partial Least Squares structural equation modeling (PLS-SEM). Finally, the results unconcealed that digital supply chain agility and supply chain visibility positively impact the adoption of Industry 5.0 and advance supply chain performance directly. Digital supply chain integration did not impact either Industry 5.0 or performance. It was also identified that Industry 5.0 itself has a positive, strong, and direct effect on supply chain performance. The findings have theoretical and practical implications. Extending the application of OIPT, two conditions are added with Industry 5.0 as a mediating mechanism and describe the differential impact of digital capabilities. The study points out that practitioners to invest in agility and visualization along with embedding the industry 5.0 principles in the digital transformation strategies. In general, the research contributes to a better understanding of how digital and human-centric innovations respectively interact to impact supply chain success in an emerging market context.
Industry 5.0, Digital Supply Chain Agility, Supply Chain Visibility, Digital Supply Chain Integration, Supply Chain Performance, Logistics Sector.